About Us / Mission Statement

Our Mission

The mission of UNITED SAN ANTONIO COMMUNITY FEDERAL CREDIT UNION® is to improve the financial well-being of our members and the communities we serve.


Founded in 1955 to serve USAA employees and their family members, UNITED SA is now open to:

  • People who live, work, worship, or attend school in Bexar, Kendall and Comal County (west of U.S. Highway 281) Texas
  • Businesses and other legal entities in Bexar, Kendall and Comal County (west of U.S. Highway 281) Texas.

UNITED SA is a member-owned, not-for-profit financial cooperative. Over the past 62 years, we have grown into a full-service financial institution serving 20,000 members, with approximately $240 million in assets. Despite this extraordinary growth, we are proud to have maintained our family atmosphere.

UNITED SA is committed to providing members with quality financial products and services delivered in a professional, courteous and timely manner. Unlike most banks that must generate profits to satisfy stockholders, we return excess earnings to our members through:

  • Competitive dividend rates paid on deposits
  • Competitive interest rates on loans
  • The addition of valuable new products and services

Our Philosophy and Structure

Credit unions are democratically owned and controlled institutions based on "people helping people" principles. Credit union boards of directors are elected by members, and each member has an equal vote, regardless of how much that member has on deposit. Only members may serve as directors, and directors serve without compensation. Credit unions have no outside stockholders, so after reserves are set aside, earnings are returned to members.

Read our Member Qualifications now!

Our Service Guarantee

At UNITED SA, superior service is not an empty promise; we back it up with our guarantee to you. Our member-owners will receive prompt and accurate service, enthusiastically delivered by our employees - because YOU DESERVE IT! Our service begins with a friendly greeting and concludes with a sincere thank you.

If we do not meet our guarantee in every way, please let us know in writing and we will credit your account with $5.00.

Thank you for your choice to do business with UNITED SA Federal Credit Union. We sincerely appreciate your membership and will do everything possible to ensure your financial needs are met.