United SA Federal Credit Union
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Contact Us
Locations
Headquarters
5500 UTSA Boulevard
San Antonio, TX 78249-1622
Medical Center Branch
7318 Louis Pasteur Drive
San Antonio, TX 78229-4505
Thousand Oaks Branch
2800 Thousand Oaks Drive
San Antonio, TX 78232-4108
281/Evans Branch
21038 U.S. Highway 281 North, Suite 100
San Antonio, TX 78258-7463
1604/Braun Branch
9910 West Loop 1604 North, Suite 129
San Antonio, TX 78254-5553
Schertz Branch
6000 FM 3009, Suite 206
Schertz, TX 78154-3235

Boerne Branch
1440 South Main
Boerne, TX 78006-3304

 
 
Business Hours 
Lobby 9 am - 5 pm Monday - Thursday
9 am - 6 pm Friday
Drive-Through

(HQ & Medical Branches)
7 am - 6:30 pm Monday - Thursday
7 am - 7 pm Friday
8:30 am - 1 pm Saturday
(All other offices)
8 am - 6:30 pm Monday - Thursday
8 am - 7 pm Friday
8:30 am - 1 pm - Saturday

Call Center 7:30 am - 6 pm Monday - Friday
 
Shared Branches
There are 32 locations in the San Antonio area or over 4,000 locations nationwide where you may conduct UNITED SA transactions. 
Check out our
Shared Branching brochure for all of the details you need to take advantage of this convenient service.

Phone Numbers
Main Number (to reach any location) (210) 561-4500
Toll-Free Number 1-800-531-8456
Company Directory press 1
Audio Response System (ARS Menu) press 2
Rateline press 3
Loan Representative press 4
Lost or Stolen ATM/Debit Card or MasterCard® press 5
Member Assistance press 6
Hours of Operation press 7
Español oprima 9
 
To report a lost card or request an emergency replacement of your UNITED SA Platinum MasterCard®, call 1-800-442-4757 anytime, 24/7.

Fax Numbers
(210) 561-4501 Accounting, Business Development, Marketing
(210) 561-4502 Member Services, Lending, Cash Department, Collections
(210) 561-4503 Call Center
(210) 561-4504 Senior Management, Human Resources
 

To Change Your Name, Address, Phone Number or E-Mail Address: 
  • Complete, print and sign the Modification to Account Information Agreement and fax to (210) 561-4503 or mail it to our Headquarters location, along with any other required documentation.
  • Stop by any of our locations during business hours.
 
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